# Teal: Exceptional Technology, Obsessive Service > Teal empowers SMB growth with strategic IT alignment\. Recognized on the Inc 5000 and MSP 501 for seven consecutive years and ISO 27001 certified, Teal is a managed IT services provider known for responsive, secure, consultative, and proactive service delivery\. Headquartered in the Washington, DC region with additional operations in Minneapolis and Orlando, Teal serves SMB executives in regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services nationwide\. ## Pages Core service and pillar pages that describe Teal’s IT, cybersecurity, compliance, cloud, and automation offerings for SMBs\. - [AI Agents](https://tealtech.com/services/ai-agents/): Service page describing Teal’s AI and automation services \- including automation and AI readiness assessments, policy and governance advisement, packaged automations, Microsoft 365 Copilot, and AI agents\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [Managed IT](https://tealtech.com/services/managed-it-services-and-support/): Service page describing Teal’s fully managed IT services \- including proactive monitoring, help desk support, incident management, and strategic guidance for SMBs\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [Managed Cybersecurity](https://tealtech.com/services/cybersecurity-services/): Service page covering Teal’s managed cybersecurity services \- including threat detection, incident response, security strategy, and alignment with compliance frameworks\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [Managed Compliance](https://tealtech.com/services/compliance-services/): Service page describing Teal’s managed compliance offerings \- including support for HIPAA, CMMC, FINRA, ISO 27001, SOC 2, NIST, DFARS, GLBA frameworks, risk assessments, audit readiness, and compliance automation\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [IT Consulting](https://tealtech.com/services/it-consulting-services/): Service page about Teal’s IT consulting and advisory services \- including vCIO, vCISO, vendor management, roadmaps, strategic planning, risk assessment, digital transformation projects, and alignment of IT with business goals\.Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [Managed Microsoft 365](https://tealtech.com/services/managed-microsoft-365-services/): Service page presenting Teal’s managed Microsoft 365 support \- including security, integration, collaboration, and ongoing optimization of Office 365, Teams, SharePoint and more\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [Managed Cloud Solutions](https://tealtech.com/services/cloud-solutions/): Service page showing Teal’s cloud solutions \- including migration, cloud infrastructure management, scalability, security in cloud environments, and disaster recovery\. Teal serves SMB executives (CEOs, CFOs, COOs) in growing and regulated industries such as healthcare, financial services, manufacturing, construction, GovCon, nonprofit, and professional services.\. - [16 Expert Cybersecurity Tips for Small Businesses](https://tealtech.com/it-resources/business-it-insights/cybersecurity-tips-for-small-business/): The cybersecurity tips for small businesses pillar page provides 16 best practices to protect SMBs \- including multifactor authentication (MFA), endpoint security, data backup, cyber insurance, and dark web monitoring\. Target audience: small\- to mid\-sized business owners, executives, and operations directors\. - [When is a New MSP Partnership the Right Move?](https://tealtech.com/it-resources/business-it-insights/when-msp-partnerships-are-the-right-move/): The When is a New MSP Partnership the Right Move pillar page explores when it makes sense for an SMB to partner with a new MSP, covering decision criteria like growth constraints, security posture, modernization, and transition challenges/. Target audience: small\- to mid\-sized business owners, executives, and operations directors\. ## Posts Educational blog posts covering MSP best practices, IT pricing, cybersecurity costs, and Microsoft Copilot use cases\. - [11 Most Important Managed IT Services For Small Businesses](https://tealtech.com/blog/managed-service-provider/managed-it-services-for-small-businesses/): The 11 Most Important Managed IT Services for Small Businesses article discusses key MSP offerings \- including strategic planning, network monitoring, cybersecurity, backup & recovery, vendor management, and IT project management\. - [Using Copilot in Teams Meetings (Step-by-Step Guide)](https://tealtech.com/blog/how-to-use-copilot-in-teams-meeting/): The Using Copilot in Teams Meetings article describes how businesses can use Microsoft 365 Copilot in Teams for real-time meeting summaries, action item extraction, transcript access post-meeting, and prompt usage in meeting chat and Recap\. - [The Cost of Cybersecurity for Small Businesses](https://tealtech.com/blog/cost-of-cybersecurity-for-small-business/): The Cost of Cybersecurity for Small Businesses article analyzes the cost of cybersecurity for small to mid-sized businesses \- covering in-house vs outsourced cyber defense, direct and indirect breach expenses, pricing benchmarks, and risk mitigation strategies\. - [Managed IT Services Pricing Guide for Small Business](https://tealtech.com/blog/managed-it-services-pricing/): The Managed IT Services Pricing Guide for Small Business article explains managed IT services costs for small businesses \- covering pricing models (per-user, per-device, tiered), cost factors (security, backups, SLA length), and benchmarks\. ## Series Video series produced by Teal covering Microsoft Copilot and Microsoft 365 productivity tips\. - [Monthly Copilot Series](https://tealtech.com/series/monthly-copilot-series/): Monthly video series on Microsoft 365 Copilot use cases \- including Teams, PowerPoint, Excel, Chat, and Copilot Agents. Provides practical demos and productivity tips for SMB leaders and IT professionals\. - [Monthly Microsoft Tips and Tricks](https://tealtech.com/series/monthly-microsoft-tips-tricks/): Monthly video series sharing Microsoft 365 tips and tricks across Teams, Outlook, SharePoint, and related apps, helping small and mid\-sized businesses improve collaboration and efficiency\. ## Checklists Practical resources and checklists that help SMBs evaluate MSPs and IT partnerships\. - [Managed Service Provider Checklist for SMBs](https://tealtech.com/it-resources/business-checklists/managed-service-provider-checklist-for-small-businesses/): This checklist is a resource for small businesses evaluating managed IT service providers, covering criteria like service scope, monitoring, security & disaster recovery, vendor certifications, contractual terms, and transition planning\. - [9 Reasons You Might Need a New MSP ](https://tealtech.com/it-resources/business-checklists/msp-switch-checklist/): Checklist outlining 9 reasons a business might need to switch to a new managed service provider (MSP) \- covering signs such as poor response times, lack of security, scaling issues, and vendor lock-in\. ## eBooks Downloadable guides and case studies that provide deeper insights into IT, cybersecurity, compliance, and Microsoft Copilot adoption\. - [Hospitality IT Services That Power Seamless Guest Experiences ](https://tealtech.com/it-resources/it-ebooks/hospitality-it-services/): Case study resource describing Teal’s IT consulting and infrastructure implementation for a hospitality client’s call center \- including systems design, VoIP integration, network architecture, and support\. - [Ransomware Prevention Guide \& Checklist for SMBs](https://tealtech.com/it-resources/it-ebooks/ransomware-prevention-checklist/): Ransomware prevention guide and checklist for SMBs \- covering employee training, backups, patching, incident response, and insurance considerations\. - [Microsoft Copilot Guide \& Prompting Tips for SMBs ](https://tealtech.com/it-resources/it-ebooks/microsoft-copilot-guide/): Microsoft Copilot guide for small businesses with prompting tips, use cases in Teams, Excel, and PowerPoint, and strategies for adoption\. ## Case Studies Real\-world examples of Teal delivering managed IT, cybersecurity, and compliance outcomes for clients across industries\. - [Nonprofit Organization](https://tealtech.com/it-resources/it-services-case-studies/managed-it-services-for-nonprofits/): Case study showing how Teal provided managed IT services for a nonprofit organization \- including network upgrades, compliance, cybersecurity, and staff support to improve operations\. - [Marketing Agency with Cybersecurity](https://tealtech.com/it-resources/it-services-case-studies/managed-it-services-for-marketing-agency/): Case study describing how Teal helped a marketing agency strengthen cybersecurity and scale IT systems \- including cloud migration, endpoint security, and compliance improvements\. ## Code Blocks - [\[CSS\] Accordion Style](https://tealtech.com/blog/scorg/css-accordion-style/): code \- block - [\[CSS\] Global](https://tealtech.com/blog/scorg/css-global-css/): code \- block - [\[JS\] Tracker](https://tealtech.com/blog/scorg/js-gtm/): code \- block - [\[JS\] Add the FAQPage schema with mainEntity](https://tealtech.com/blog/scorg/js-add-the-faqpage-schema-with-mainentity/): code \- block - [\[PHP\] oEmbed ACF](https://tealtech.com/blog/scorg/php-oembed-acf/): code \- block