API Gateway: A server that serves as a central hub, enabling secure and efficient access to multiple small, specialized services (microservices). API Gateway simplifies request handling, improves security, and ensures smooth communication between applications – often within a cloud-based environment. Related term: Application Programming Interface
Application Programming Interface: A set of rules that allow different software applications to communicate and exchange data with each other. Also known as API. Related term: API Gateway
Automation: The use of technology to perform tasks without human intervention. It reduces errors and the time spent doing repetitive or routine activities which boosts efficiency. It can be applied to various processes – including IT, marketing, and customer service.
Baiting Attack: A type of social engineering attack that tricks victims by offering something enticing – such as free products, software, or media – to lure them into taking harmful action. Baiting can occur through email, malicious websites, or even physical devices like infected USB drives left in public places.
Bring Your Own Device (BYOD): A policy that allows employees to use their personal devices (smartphones, laptops) for work-related tasks. You may also hear bring your own technology (BYOT), bring your own phone (BYOP), and bring your own personal computer (BYOPC).
Cloud Computing: On-demand network access to a pool of computing resources over the internet delivered as a service, rather than hosted on local servers or personal computers. Examples include storage, applications, services, networks, and servers. Related term: Cloud Service Provider
Cloud Migration: The process of moving data, applications, or workloads from on-premises infrastructure to cloud-based services for better scalability and cost efficiency. Related term: Cloud Storage
Cloud Service Provider (CSP): A third-party IT company that delivers powerful, on-demand computing services over the internet, including Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS). Instead of sinking time and money into owning and maintaining hardware/software, businesses subscribe to these services
Cloud Storage: A service that allows businesses and individuals to store data on remote servers accessed over the internet, offering flexibility and scalability for data management. Related term: Cloud Migration
Co-managed IT Services: Where an organization outsources part of its IT responsibilities to a third-party provider, typically a managed service provider (MSP). Co-managed IT clients often request help desk, compliance, cybersecurity, and strategic planning support. This solution is ideal for teams that are overworked, lack specialized expertise, or want to
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