Co-Managed IT Services
Collaboration That Drives Results
Your organization’s success depends on your IT team staying focused on strategic goals. Gain tailored support that lightens your team’s workload, bridges expertise gaps, and empowers your staff to focus on high-impact initiatives.
seamless integration
improved customer trust
responsive support
We Don’t Just Care About Technology. We Care About You.
Hundreds of partners growing their businesses nationally
Top managed service provider from Clutch
More than 250 5-star Google reviews
CompTIA Security Trustmark+ recipient
How Co-managed IT Works
Co-managed IT partnerships provide a comprehensive and practical approach to IT support and management.
A reputable provider will harmoniously augment your in-house team, supplementing your team’s capabilities and boosting strategies.
As a managed service provider, potential clients often ask, “How are co-managed IT services provided, exactly?”
Watch this video now to discover the answer. Plus, learn misconceptions about co-managed IT and how hiring a provider can boost your small business strategy.
Relentless Dependability
We understand your dedication to finding solutions. But when time is of the essence, it’s crucial to produce results. Get the dependability and IT expertise you need to deliver.
Advanced Security & Compliance Expertise
Industry Best Practices
Dedicated Account Manager
Ongoing Collaboration
Employee Training
Business-focused Service
Proactive Systems Monitoring
Concierge Assistance
Best-in-class Technology
Sophisticated Support in Three Easy Steps
Introductory Call
It all starts with a simple conversation. You can ask any questions you have, share the challenges you face today, and explore how we can help.
Free Assessment
One of our qualified experts will contact you to conduct an initial discovery of your current systems and processes.
Collaboration
We’ll partner together to create an integration plan and discuss how we will seamlessly execute it so you can grow and secure your organization.
Our qualified tech experts are prepared to exceed your expectations.
free resource
21 Red Flags to Avoid When Choosing a Co-managed IT Partner
Choosing the right co-managed IT partner is crucial to the success and security of your business. Don’t let common red flags go unnoticed!
Download your guide today to avoid common pitfalls and empower you to choose a provider who aligns with your business’s vision and needs.
FAQs
Fully managed IT services are a comprehensive solution where a managed service provider (MSP) assumes full responsibility for all IT functions – from day-to-day support to long-term strategic planning. In contrast, co-managed IT offers a collaborative partnership between your in-house IT team and an outsourced provider.
Co-managed IT is designed to enhance internal capabilities. his collaborative model enhances your in-house team’s strengths by integrating the MSP’s resources, specialized expertise, and advanced tools.
It’s a valuable solution for small and mid-sized businesses (SMBs) looking to enhance their IT capabilities, tackle specialized projects, or scale efficiently without overextending their internal team.
Clear boundaries and well-defined responsibilities between your internal IT team and the MSP are key to successful co-management. By leveraging this partnership, your organization can harness the strengths of both teams.
Co-managed IT services offer SMBs access to:
- Specialized expertise to address complex IT challenges.
- Scalability to adapt to changing business needs.
- Improved security through advanced tools and monitoring.
- The ability to free internal IT resources for strategic initiatives.
This collaboration enhances efficiency, reduces costs, and strengthens your IT framework.
Yes, MSPs are often well-versed in industry-specific regulations and can help your organization achieve and maintain compliance. Teal can help you prepare for audits, implement required controls, and provide documentation to meet regulatory standards – ensuring your IT practices align with legal and industry expectations.
The division of responsibilities is tailored to your business needs and the structure of your IT team. A trusted MSP will evaluate your challenges and create a customized solution aligned with your goals.
Examples include:
- Assigning day-to-day troubleshooting to your in-house team.
- Delegating cybersecurity, compliance, or advanced project work to the MSP.
Uncover common co-managed IT misconceptions and three reasons why a company might consider a co-managed partnership.
Yes, co-managed IT services are designed to integrate seamlessly with your current systems and workflows. Teal, for instance, works closely with your IT team to ensure compatibility and smooth collaboration.
The success of this partnership rests on a solid relationship and processes. This relationship should be balanced, contain regular check-ins, and have clear workflows.
At Teal, we believe in proactive, personalized support. That’s why we pair every organization with a dedicated account manager who ensures smooth coordination and quick resolution of any issues.
To keep your technology in sync with your business goals, we hold quarterly strategic meetings—what we call a “light requirement.” These sessions are designed to refine your IT strategy and ensure it’s always aligned with your vision.
On top of that, we provide monthly tactical check-ins to review progress, address concerns, and fine-tune operations.
Many MSPs bring specialized knowledge and tools to enhance your organization’s cybersecurity posture. They can implement advanced security measures, conduct regular assessments, and provide ongoing monitoring to protect against emerging threats.
Teal goes beyond delivering robust cybersecurity measures by offering its elite clients an added layer of assurance through SecurityScorecard, a trusted third-party risk rating vendor.
Pricing for co-managed IT services varies based on factors such as the scope of services, the size of your organization, and specific requirements. MSPs offer flexible pricing models, including fixed monthly fees or pay-as-you-go options, to accommodate different budgets.
Choosing the right MSP is critical for long-term success. A poor fit can lead to inefficiencies, misaligned goals, and potential security risks.
When evaluating providers, consider:
- Their expertise and industry-specific experience.
- Alignment with your business goals.
- Comprehensive service offerings.
Many SMBs have discovered the hard way that cutting costs by opting for lower-priced services can leave critical gaps in support. Use our expert tips and checklist to find the right provider for your organization.
Transitioning to a co-managed model requires:
- Assessing your current IT environment to identify areas needing MSP support (e.g., help desk support, cybersecurity, compliance, etc.).
- Developing a plan that aligns your goals with the MSP’s capabilities.
- Completing an onboarding process that minimizes disruptions and integrates the MSP into your workflows.
With thoughtful planning and clear communication, this transition ensures seamless integration and immediate value.
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