Teal it service provider
Who We Are
We are helpful, selfless, resilient, talented, and persistent.
Discover Teal’s Exceptional IT Services Through AI
Reid Johnston, Teal CIO and Cofounder, leverages AI to showcase the benefits and capabilities of our Managed IT Services. Watch the video now to see how our innovative solutions can empower your business.
Our Purpose
Leveraging technology to enrich lives.
Our Niche
Exceptional technology solutions for organizations that value real partnership.
The Distinctive Qualities of Teal
Integrated Cybersecurity
Security is an integral part of our process – not just an afterthought.
Investment in People
We carefully recruit talented and service-focused individuals. We invest in enhancing their skills with training. We recognize individual and team accomplishments. We provide incentives for excellence.
Sense of Urgency
The heart of our services is our commitment to being ultra-responsive.
Our Core Values
Obsessive Service
Obsessive Service
Intentional Excellence
Intentional Excellence
Go-giving
Go-giving
Stick-to-itiveness
Stick-to-itiveness
Enjoy the Ride
Enjoy the Ride
Career Opportunities
Explore the advantages of joining the Teal team! Review our current job openings and immerse yourself in our vibrant culture.
Community Involvement
Giving back to the communities we serve is important to us.
Proven Process: D40
01
Discover
The Teal D4O process to client success begins with Discovery. Our knowledgeable professionals meet with you and gather information to understand your current strategy, pain points better, and identify your business needs. Our detailed evaluation process allows us to discover opportunities and tailor a solution to meet your unique business goals and objectives.
About You
About Us
The Process
The Tech
Identify Needs & Pain Points
Business Goals & Objectives
Discover Opportunities
02
Design
We take the information gathered during Discovery and work together to design a solution that aligns with – and meets the demands of – your business.
Establish Success Criteria
Set Expectations
Set Scope, Schedule, and Budget
Business Proposal
03
Deploy
After we design the solution that meets all your unique business and technical prerequisites, our implementation team will work to deploy the solution quickly and with minimal disruption.
User Adoption and Ownership
Leverage Best Practices
Testing & Quality Assurance
04
Deliver
Our solution is supported by world-class customer service provided by highly skilled technology experts. We will be there to help your users, ensure that your systems are operational, and empower your managers with insights into the potential opportunities available. We’re with you every step of the way.
Customer Satisfaction
Ultra-responsive Concierge Service
Evaluate & Improve Security Posture
Proactive System Monitoring and Alerting 7 x 24 x 365
05
Optimize
Our proven process doesn’t end with delivery. We proactively manage, monitor and report on the overall health of your IT infrastructure. These ongoing measurements allow us to plan and monitor all your IT needs – allowing us to optimize and exceed your expectations continually.
Strategic Planning
Continuous Education
System Maintenance
Responsive Support
Ongoing Improvement
Benchmarking
01
Discover
The Teal D4O process to client success begins with Discovery. Our knowledgeable professionals meet with you and gather information to understand your current strategy, pain points better, and identify your business needs. Our detailed evaluation process allows us to discover opportunities and tailor a solution to meet your unique business goals and objectives.
About You
About Us
The Process
The Tech
Identify Needs & Pain Points
Business Goals & Objectives
Discover Opportunities
02
Design
We take the information gathered during Discovery and work together to design a solution that aligns with – and meets the demands of – your business.
Establish Success Criteria
Set Expectations
Set Scope, Schedule, and Budget
Business Proposal
03
Deploy
After we design the solution that meets all your unique business and technical prerequisites, our implementation team will work to deploy the solution quickly and with minimal disruption.
User Adoption and Ownership
Leverage Best Practices
Testing & Quality Assurance
04
Deliver
Our solution is supported by world-class customer service provided by highly skilled technology experts. We will be there to help your users, ensure that your systems are operational, and empower your managers with insights into the potential opportunities available. We’re with you every step of the way.
Customer Satisfaction
Ultra-responsive Concierge Service
Evaluate & Improve Security Posture
Proactive System Monitoring and Alerting 7 x 24 x 365
05
Optimize
Our proven process doesn’t end with delivery. We proactively manage, monitor and report on the overall health of your IT infrastructure. These ongoing measurements allow us to plan and monitor all your IT needs – allowing us to optimize and exceed your expectations continually.
Strategic Planning
Continuous Education
System Maintenance
Responsive Support
Ongoing Improvement
Benchmarking
Discover what people are saying about Teal.
