Where AI Helps Nonprofits & Where It Can Backfire

Your legal aid staff is likely already using AI tools. The question is whether the tools they’re using are the ones you’ve approved and whether anyone has thought through what happens when those tools interact with client data, confidentiality requirements, or the populations you serve. 

This tip sheet gives your leadership team a clear picture of what’s worth adopting, what needs guardrails, and what questions you should answer before any AI tool goes live. 

You’ll explore topics like: 

• Six ways AI can help your nonprofit right now — with ready-to-use prompt examples 

• The governance checklist your organization needs before scaling AI 

• Where AI can backfire when it touches sensitive client data or vulnerable populations 

• A self-assessment to gauge how prepared your organization actually is
   

These decisions feel small in the moment. However, over time, they create technological habits that leaders don’t always see.