The cybersecurity landscape for SMBs has become a minefield. Breaches left and right, skyrocketing cyber insurance requirements, and evolving threats have left many small businesses wondering how to protect themselves. If you’re looking for a managed cybersecurity services partner, it’s crucial to know what separates the best from the rest. Here are the top 10 signs you’ve found a provider who can safeguard your business and help you sleep easier at night.
10 Signs of the Best Managed Cybersecurity Services
1. They Practice What They Preach with Third-party Security Monitoring
A great cybersecurity partner doesn’t just protect your business – they secure their own operations. If your MSP uses third-party monitoring (like SecurityScorecard) to keep their own network safe, it’s a strong sign they take security as seriously as they recommend you do. This added layer of transparency reassures you that their defenses are robust enough to keep your business safe.
2. They Help You Meet Cyber Insurance Requirements
Cyber insurance is becoming a non-negotiable for SMBs, but qualifying for a policy is no small feat. A great managed services provider understands the requirements and works with you to implement the necessary security controls. From data encryption to incident response plans, they’ll ensure you meet insurance standards and reduce the risk of claims being denied.
3. They Provide MDR Backed by a SOC
Managed Detection and Response (MDR) services, coupled with a dedicated Security Operations Center (SOC), are essential to staying ahead of cyber threats. The best partners have a SOC staffed by skilled analysts who monitor your systems 24/7, detect suspicious activity, and respond swiftly to minimize damage.
4. They Offer Proactive Threat Hunting
The best providers don’t just wait for alerts. They actively hunt for vulnerabilities and potential threats before they become incidents. This proactive approach demonstrates their commitment to staying one step ahead of attackers and keeping your business secure.
5. Their Solutions Are Tailored to Your Business
Cookie-cutter solutions won’t cut it. Your cybersecurity partner should take the time to understand your industry, business model, and unique challenges. Customized strategies ensure you’re not paying for unnecessary features or leaving critical gaps unprotected.
6. They Provide Real-time Visibility and Reporting
You should never be left in the dark about your security. A great provider offers real-time dashboards, regular reports, and insights into what’s happening in your environment. This transparency helps you stay informed and demonstrates the value of your investment.
7. They Deliver Scalable Solutions
Your business is growing, and your cybersecurity needs will grow with it. The right partner offers scalable services that can adapt to new users, devices, and infrastructure without disrupting your operations.
8. They Excel at Incident Response
Despite best efforts, breaches can still happen. When they do, your partner’s incident response capabilities are critical. Look for a provider with a proven track record of swiftly managing incidents, minimizing downtime, and restoring operations.
9. They Provide Employee Education and Training
Human error remains one of the top causes of cybersecurity incidents. A great partner invests in your team by offering training sessions, phishing simulations, and resources to help your employees spot and avoid potential threats.
Learn how to implement an engaging and successful cybersecurity awareness training program.
10. They Come Highly Recommended
Reputation matters. Look for a provider with glowing testimonials, case studies, and references from businesses like yours. If they’ve consistently delivered results for others, they’re more likely to do the same for you.
Why Teal is a Trusted Managed Cybersecurity Partner
We check every box on this list. We combine third-party monitoring of our operations with comprehensive services designed to protect your business. With MDR backed by a dedicated SOC, tailored solutions, and a commitment to transparency, we’re here to help your SMB navigate today’s complex cybersecurity landscape.
Your peace of mind is our number one priority. If you need help improving your security, contact one of our technology advisors to discover if we’re the right partner for your organization.
We’d love to help you focus on growing your business while we handle the threats.
