Information Technology Blog
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Stay ahead of automation, IT, managed services, cybersecurity, and compliance with insights written exclusively for executives.

5 Things Your MSP Won’t Tell You (But We Will)
If your managed IT service provider feels more like a black box than a business partner, you’re not alone. From unclear communication to slow support, the most common MSP red flags are often hiding in plain sight. Let’s pull back the curtain on what many MSPs hide. Here

Teal appoints Donovan Niesen as Director of Service
WASHINGTON/MINNEAPOLIS, June 9, 2026 — Teal, an independently owned managed IT services provider trusted by growth-focused executives at regulated businesses and nonprofits, has appointed Donovan Niesen as Director of Service. Niesen

AI Agents Are Changing What SMB Marketing Teams Can Do
AI agents are changing what small and midmarket teams can accomplish, and the gap between organizations using them and those that aren’t is getting wider by the hour. At Teal,

How to Choose a Cybersecurity Provider for Your SMB
Finding the right cybersecurity provider for your small or mid-sized business starts with asking the questions most buyers never think to ask. Why? Because most managed cybersecurity service providers are

How to Use Claude AI: What We Learned after Deploying It
“How do we use Claude AI?” That is a question that more business leaders are asking, and one fewer can answer with any real specificity. Across 100,000 real-world Claude conversations,

Where AI Helps Legal Aid Teams & Where It Backfires
Leveraging AI in nonprofits isn’t a conversation for the future. Legal aid organizations are already using it, and some are getting it wrong in ways that put their clients at risk. Key Takeaways AI for nonprofits can reduce

The Benefits & Challenges of BYOD Policies
BYOD (Bring Your Own Device) policies let employees use their personal phones, tablets, and laptops for work. For small and midmarket businesses, the appeal is tangible because it offers lower








