WASHINGTON/MINNEAPOLIS, June 9, 2026 — Teal, an independently owned managed IT services provider trusted by growth-focused executives at regulated businesses and nonprofits, has appointed Donovan Niesen as Director of Service. Niesen joins at a time when Teal is deepening its investment in service operations – building the systems, team culture, and accountability structures that clients expect from a top-tier IT provider.
A managed IT services leader focused on service delivery performance.
Niesen brings deep MSP experience to the role with experience across every stage of MSP service delivery. That track record gives him a first-hand understanding of what breaks in service delivery and how to fix it before clients can feel it.
“Teal has already built a reputation for obsessive service that clients appreciate,” said Niesen. “My focus will be on making that experience even better. Responsiveness and communication are the standard; we’re going to hold ourselves to that as we move forward.”
What Teal’s cofounders see in this hire.
The appointment of a dedicated Director of Service reflects a deliberate decision to give service operations the focused leadership it takes to scale without losing the human component of client relationships that define the company’s reputation.
“Donovan has done what few service leaders have,” said Don Sauer, Teal Chief Executive Officer and cofounder. “He built an MSP from scratch and scaled it with the kind of discipline you can only develop by living through every stage of growth. He knows what good service looks like, and how to build the culture and systems that sustain it long-term.”
He officially started on May 18th and is based at Teal’s Minneapolis office.
For more information about Teal’s leadership team or services, contact Brittany Watson, Marketing Manager, at (703) 740-8797 or brittany.watson@tealtech.com.
About Teal
Teal is an independently owned, managed IT services provider trusted by growth-focused executives, regulated midmarket businesses as well as nonprofits that demand high performance and strong security. Every solution is engineered for tangible outcomes – from advising on AI and governance to developing IT strategies aligned with business objectives.
As new technologies and risks emerge, Teal keeps clients secure and compliant through a dedicated cybersecurity team and by embedding best-in-class MDR with a 24/7 SOC into its standard services. The company has a track record of reducing downtime, risk, and IT complexity for clients across industries like government contracting, associations, RIAs, and financial services.
Media Contact
Brittany Watson, Marketing Manager
Office: (703) 740-8797
Email: brittany.watson@tealtech.com
