Are you and your IT provider relying on manual processes for routine tasks? If so, you’re leaving money on the table. According to the Academy to Innovate HR (AIHR), business automation could reclaim up to 38% of total worker time. That’s a massive opportunity that’s missed if left untapped.
Today’s client-centric managed intelligence providers (MIP) are using automation to:
- Reduce error
- Boost efficiency
- Enhance security
- Improve response times
These strategic providers are giving your team more time to focus on strategic work.
Here’s what automation can look like in action, and why it matters for growing businesses like yours.
Table of Contents
4 Automations That Will Make Your Business More Efficient and Secure
1. Priority issues get the urgency they deserve.
Buried tickets can cost you big when a critical IT issue goes unsolved.
In fact, Infrascale reports that 10% of SMBs lose over $50,000 per hour during downtime, while the remaining face losses between $10,000 to $40,000 per hour.
That’s why Teal uses intelligent automation processes to escalate your high-priority issues in real-time.
You never have to wait in line behind low-impact requests. Your important tickets get fast-tracked to our senior technicians.
So, you experience faster resolution, minimized impact, and peace of mind when it matters the most.
2. M365 access that gets restored in seconds, not hours or days.
Password resets are one of the most common IT support requests, and also one of the most disruptive.
Every delay means your business is dealing with lost time, missed meetings, and stalled productivity.
That’s why Teal built a secure, self-service Microsoft 365 password reset automation directly into Microsoft Teams.
Now, authorized points of contact can request – and instantly receive – a new password for any user in Teams Chat. No ticket required.
For added security, if an unauthorized user attempts the same request, your designated POC and backup are automatically looped into the chat for approval before the reset proceeds.
That means no tickets, no waiting, and no productivity dip. Just fast, secure access to your Microsoft account restored in seconds.
3. Modern user management for modern teams.
Need to add someone to a distribution list or remove a former employee from your systems?
Teal can automate routine identity management tasks like these. So, your team isn’t bogged down by clunky admin panels or left waiting on support tickets.
According to frevvo, over 40% of HR professionals spend most of their time on repetitive admin tasks like re-entering data across systems.
Furthermore, 23% still rely on paper-based processes. That’s not just inefficient. It’s risky.
Teal’s approach is seamless, secure, and designed to eliminate the risk of lingering access for offboarded users, helping you tighten internal governance while saving time.
4. Never miss an opportunity when staff are out of the office.
Forget about trying to track down login credentials or relying on an employee to set their own out-of-office status.
We can help you leverage automation for these occasions. So, you can prevent dropped balls, missed emails, and lost opportunities – especially when staff are out of the office unexpectedly.
Robust security, baked into every workflow.
Manual processes often lead to skipped steps or inconsistent execution, especially when speed is the priority.
But we don’t believe you should have to choose between speed and security.
As a security-forward IT provider, we embed Zero Trust principles and access controls directly into our automated workflows.
From onboarding and patching to offboarding and password resets, we ensure nothing critical gets overlooked.
Don’t Let Manual Processes Hold You Back
The best managed service providers deliver great service by being genuinely invested in your success.
Want a full automation roadmap? We’re here to help you scale faster than ever before.
Explore managed intelligence services that prepare your organization with an automation or AI readiness assessment.
